Our Services

Asset Management

  • Creation and delivery of strategic asset management plans

  • Development of tenant mix and leasing strategies to maintain competitiveness

  • Lease re-gearing, renewals and active lease management

  • Rent reviews and negotiations

  • Identification of additional revenue and value opportunities

  • Vacancy risk management and mitigation

  • Tracking and forecasting tenancy schedules

  • Ongoing performance monitoring and reporting

  • Long-term repositioning and improvement strategies

We deliver a proactive and strategic asset management service focused on enhancing net income and driving capital value. Our approach combines strong commercial insight with an in-depth understanding of local markets, enabling us to position assets so they are resilient and successful long-term.

We work closely with landlords, investors and stakeholders to identify opportunities to attract, retain and reposition occupiers, ensuring schemes remain competitive and sustainable. By taking both a local and national perspective, we align each asset with market demand while responding to the needs of the communities it serves.

Our focus is on creating and implementing clear, deliverable strategies that support long-term growth, minimise risk and maximise value.

Asset Management

Property Management

We provide a proactive and detail-driven property management service, ensuring that assets are well-maintained and consistently presented to a high standard. Our approach is focused on protecting value, enhancing performance and delivering a positive experience for both landlords and occupiers. We take a hands-on and strategic approach, with regular on-site presence and strong stakeholder engagement to ensure assets operate efficiently, remain compliant and continue to meet evolving market and occupier expectations.

By placing a strong focus on occupier experience and retention, we help create sustainable, well-performing properties and long-term relationships. Our approach is underpinned by the use of data and insight to drive performance, alongside the continuous review of costs, operational efficiency and overall asset performance. Our services also include full operational and service charge audits, ensuring transparency, cost control and value for money.

Commercial Lettings

We work closely with a network of national and local agents to secure high-quality occupiers that deliver long-term value. By combining market insight with a strategic leasing approach, we ensure that assets remain competitive, attract the right tenants and support long-term income growth.

Facilities Management

  • Day-to-day management of the asset, including staffing, cleaning and security

  • Regular property visits to ensure high standards and compliance

  • Staff recruitment, management and performance monitoring

  • Preventative and reactive maintenance programmes, including full management of Planned Preventative Maintenance (PPM)

  • Annual and periodic property, health and safety inspections

  • Management and instruction of contractors and service providers to ensure quality and compliance

  • Procurement and competitive tendering to demonstrate value for money

  • Access to trusted local contractors to deliver efficient and responsive repairs

  • Delivery of sustainability and ESG-focused initiatives

  • Tenant liaison, communication and documentation, including tenant handbooks and guidance.

  • Toolkits to support on site teams manage operational health and safety on a day to day basis

We provide a comprehensive facilities management service, ensuring the smooth day-to-day operation of assets while maintaining high standards, compliance and value for money. Our proactive and hands-on approach supports safe, efficient and well-presented environments that enhance both occupier and visitor experience.

We work closely with landlords, tenants and service providers to ensure assets are fully operational, compliant and aligned with long-term sustainability and ESG objectives. Through regular site presence and strong contractor management, we ensure issues are identified early and resolved quickly.

Financial Management

We deliver a robust and transparent financial management service, providing landlords and investors with confidence, clarity and control over asset performance. Our structured and proactive approach ensures income is protected, costs are effectively managed and financial reporting supports informed decision-making.

We work closely with clients and occupiers to ensure compliance with lease agreements, strong credit control and accurate, timely reporting. 

Our Services

  • Rent collection, arrears management and reconciliation

  • Proactive credit control to protect income and minimise risk

  • Service charge management and reconciliation in line with lease agreements

  • Service charge and insurance invoicing

  • Monthly and annual financial reporting

  • Preparation of annual budgets and forecasting

  • Year-end service charge reconciliation and accounts

  • Monitoring of expenditure and value for money

Destination Marketing

At MPW, we see effective marketing and communications as critical to building awareness, strengthening tenant relationships, and unlocking an asset’s full potential. Our approach to destination marketing is designed to position places as vibrant, engaging and inclusive, driving footfall, dwell time and long-term value.

We work collaboratively with landlords, occupiers and stakeholders to develop tailored strategies that strengthen brand identity, attract new audiences and support customer loyalty. This includes forming strong partnerships and links with local stakeholders, community groups and town centre organisations to ensure a joined-up and place-led approach. By combining data, insight and creativity, we deliver targeted campaigns to enhance the overall experience and performance of each destination.

Our focus is on creating sustainable growth, supporting tenant success and ensuring assets remain relevant in an evolving retail and leisure landscape.

Commercialisation

We take a creative and proactive approach to identifying new revenue streams, helping to maximise the full potential of each asset. By thinking beyond traditional leasing models, we unlock opportunities that enhance income while supporting the long-term positioning of the scheme.

These can include short-term and flexible lettings, brand activations, advertising and sponsorship opportunities, as well as other innovative commercial solutions tailored to the asset.

Our focus is on initiatives that not only generate additional income but also increase footfall, enhance dwell time and create a more vibrant environment. Importantly, these opportunities are designed to complement the existing tenant mix, support occupiers and strengthen the overall appeal of the destination.

Car Park Management

We provide a customer-focused and commercially driven car park management service that supports tenant performance and overall asset value. Our approach ensures car parking is treated as a key part of the consumer journey, helping to create a seamless experience from arrival to departure.

We focus on maximising revenue potential while maintaining accessibility and operational efficiency. Through effective management, data insight and ongoing performance monitoring, we ensure car parking delivers value for landlords and supports long-term asset performance.

We also identify additional revenue opportunities, including technology-led solutions and complementary services that enhance both the visitor experience and the commercial performance of the asset.